Privacy Policy

1. Introduction

TV Master - Smart TV Remote Control ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect information when you access or use our mobile applications, websites, and related services (collectively, the "Services").

Our applications provide smart TV remote control and device connection features. The information we process depends on the specific functions available in each application, the permissions you grant, and how you interact with our Services.

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

When you use our Services, we or our third-party service providers may collect certain information necessary to provide application features, improve performance, deliver advertisements, and maintain service security.

The information we may collect includes:

Device and Technical Information

• Device model and manufacturer;
• Operating system and version;
• Language and region settings;
• Application version and identifier;
• Network information, including connection type and IP address;
• Device or advertising identifiers where permitted by applicable laws and device settings.

Usage and Diagnostic Information

We may collect information related to your interaction with our applications, including:

• Application usage statistics;
• Session information;
• Feature interaction data;
• Crash reports;
• Performance and diagnostic information.

This information helps us analyze application performance, improve user experience, and maintain service reliability.

3. Information You Provide and Device Access

Some features of our applications may require you to provide certain information or allow access to specific device functions.

For example, depending on application features, we may request access to:

The permissions requested vary depending on the application features. We only request permissions necessary to provide the intended functionality.

4. How We Process Your Information

We may use collected information for the following purposes:

• Provide and maintain remote control and device connection features;
• Improve application functionality and user experience;
• Analyze application usage and performance;
• Detect and resolve technical problems;
• Provide customer support;
• Deliver and measure advertising services;
• Prevent fraud, abuse, and security risks;
• Develop and improve our products and services;
• Comply with applicable legal obligations.

We do not use collected information for purposes that are incompatible with this Privacy Policy.

5. Advertising and Third-Party Technologies

To support advertising, analytics, and application performance, our applications may use third-party technologies and services.

The third-party services used may vary depending on the application configuration.

Advertising Partners

Our applications may work with advertising partners, including but not limited to:

• Google AdMob
• AppLovin
• Unity Ads
• Google User Messaging Platform
• Other advertising partners

These advertising partners may process information such as:

• Device information;
• IP address;
• Advertising identifiers;
• Network information;
• Advertising interaction data.

This information may be used for:

• Providing advertisements;
• Measuring advertising effectiveness;
• Improving advertising relevance;
• Limiting repeated advertisements;
• Detecting invalid traffic and preventing fraud.

Analytics Services

We may use analytics services to understand application usage and improve service quality.

These services may include:

• Umeng
• Firebase Analytics

Analytics providers may process information such as:

• Device information;
• Application usage statistics;
• Performance information;
• Diagnostic data.

Third-Party Privacy Policies

Third-party providers process information according to their own privacy policies:

• Umeng:
  https://www.umeng.com/policy
• AppLovin:
  https://www.applovin.com/privacy/
• Unity:
  https://unity.com/legal/privacy-policy
• Google AdMob:
  https://policies.google.com/technologies/partner-sites

6. Information Sharing and Data Transfers

We may share information with trusted third-party service providers that assist us with:

• Advertising services;
• Analytics;
• Application performance monitoring;
• Technical support;
• Security protection.

These service providers may process information only for purposes related to providing their services.

We do not sell users' personal information for direct monetary compensation.

Some service providers may process information in countries outside your country of residence, including countries outside the European Economic Area (EEA). We take reasonable measures to ensure that personal information is handled according to applicable privacy requirements.

7. Data Protection and Retention

We use reasonable technical and organizational measures to protect collected information from unauthorized access, disclosure, alteration, or misuse.

However, no electronic transmission or storage method can guarantee complete security.

We retain information only for as long as necessary to provide our Services, improve functionality, comply with legal requirements, resolve disputes, and maintain security.

You may contact us to request access, correction, or deletion of personal information that we control.

8. Your Privacy Choices and Rights

Depending on applicable laws and your location, you may have rights regarding your personal information, including:

• Accessing your personal information;
• Correcting inaccurate information;
• Requesting deletion of information;
• Restricting certain processing activities;
• Objecting to certain processing;
• Withdrawing consent where processing is based on consent.

You may also manage certain advertising preferences through your device settings or available privacy options.

9. GDPR and CCPA/CPRA Rights

GDPR Rights

For users located in the European Economic Area or regions where GDPR applies, we process personal information based on applicable legal grounds, including consent, contractual necessity, legal obligations, and legitimate interests.

You may request access, correction, deletion, restriction, objection, or portability of your personal information where applicable.

For advertising-related processing requiring consent, we may use privacy management tools such as Google User Messaging Platform (UMP) to provide users with appropriate choices.

CCPA/CPRA Rights

If the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) applies, California residents may have the right to:

• Know what personal information is collected;
• Request access or deletion of personal information;
• Request correction of inaccurate information;
• Opt out of certain sharing of personal information for cross-context behavioral advertising.

We do not sell personal information for monetary compensation. Users may exercise applicable rights by contacting us.

10. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Developer Name:
TV Master - Smart TV Remote Control

Email:
RemoteCastDevelop@outlook.com

Website:
https://www.tvmaster.mobi

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal requirements. The updated version will be posted on this page with the latest revision date.